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Retrieval Chatbot on Your Documents

A grounded assistant that answers from your own manuals and policies, cites its sources and says when it does not know.

Price incl. GST
₹44,999
Timeline
22 working days
Deliverables
7 listed below

Overview

About this service

General-purpose chatbots invent answers about your business because they have never seen your documents. This builds a retrieval-augmented assistant over content you supply: policies, product manuals, support articles, contracts. Documents are chunked and embedded into a vector store, retrieval is tuned against a question set you approve, and every answer carries a citation back to the source paragraph. When the documents do not contain an answer, the assistant says so. We measure that behaviour before handover rather than assuming it.

Deliverables

What you receive

7 items
  1. 01 Ingestion pipeline for PDF, Word, HTML and Confluence content
  2. 02 Vector store with chunking and embeddings tuned to your document style
  3. 03 Retrieval and answer service with citations on every response
  4. 04 Web chat widget or your team chat bot, whichever you prefer
  5. 05 Evaluation set of 50 questions with measured accuracy before and after tuning
  6. 06 Guardrails for out-of-scope questions and prompt injection attempts
  7. 07 Cost model showing expected monthly spend at your query volume

Benefits

Why it is worth doing

  • Answers grounded in your documents with a citation to check

  • Support load drops on the questions that repeat most

  • An honest accuracy number instead of a demo that impressed once

Process

How the work is carried out

  1. 1

    Collect

    Documents are gathered, deduplicated and cleaned

  2. 2

    Build

    Ingestion, retrieval and answer generation are implemented

  3. 3

    Evaluate

    Answers scored against your question set and retrieval is tuned

  4. 4

    Deploy

    Release to a pilot group, then wider once accuracy holds

Best suited to

  • Support teams answering the same policy questions repeatedly
  • Companies with large internal documentation nobody can search
  • Products where onboarding depends on reading a long manual

What we need from you

  • The document set, and clarity on which versions are current
  • 50 real questions your users ask, with the correct answers
  • A decision on which model provider you are comfortable using

You can share these from your order page after checkout. The timeline starts once they are received.

FAQ

Questions about this service

Retrieval grounding and refusal behaviour reduce it substantially, and we measure it. We do not claim it reaches zero, because that would not be true.

No. We use providers with no-training terms, or a self-hosted model if your policy requires it.

Typically ₹3,000 to ₹15,000 a month depending on query volume. We model it for your numbers before you commit.

Have a question before you order?

Tell us about your project and we will confirm whether this service fits, or suggest a better option.

Ask about this service

This is a professional service delivered remotely; nothing is physically shipped. See the Delivery Policy and Refunds & Cancellation for how delivery, delays and refunds are handled.

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