Skip to content

New: Starter plans from ₹100 — fixed-price checks and reviews, GST included

Business Messaging API Integration

Order updates, reminders and support replies through an official business messaging API, with templates approved and delivery tracked.

Price incl. GST
₹22,999
Timeline
15 working days
Deliverables
7 listed below

Overview

About this service

business messaging is where your customers already are, but the official API has rules that catch teams out: templates need approval, the 24-hour service window governs what you may send, and opt-out has to be honoured properly. We handle the business verification, get your templates approved, and connect the API to your application so order confirmations, delivery updates and payment reminders go out automatically. Inbound replies route to your support inbox or a chatbot, and delivery status is written back so you know what actually arrived.

Deliverables

What you receive

7 items
  1. 01 Business verification and business messaging API account setup
  2. 02 Up to 10 message templates written and submitted for approval
  3. 03 Integration with your application for automated event-driven messages
  4. 04 Inbound message routing to your support tool or a basic bot
  5. 05 Delivery, read and failure status written back to your database
  6. 06 Opt-in and opt-out handling that respects the platform rules
  7. 07 Cost model based on your expected conversation volume

Benefits

Why it is worth doing

  • Messages people actually read, with delivery confirmed

  • Support conversations arrive in one place rather than a personal phone

  • Template approval handled by someone who has done it before

Process

How the work is carried out

  1. 1

    Set up

    Meta business verification and provider account are completed

  2. 2

    Draft

    Templates written for your use cases and submitted for approval

  3. 3

    Integrate

    Application events connected to message sending and status callbacks

  4. 4

    Launch

    Pilot on a small audience, then full rollout

Best suited to

  • E-commerce businesses whose order emails go unread
  • Service companies chasing appointment confirmations by phone
  • Teams paying for SMS with poor delivery and worse engagement

What we need from you

  • A verified business with the documents Meta requires
  • A phone number not already registered on the consumer business messaging app
  • The list of events that should trigger a message

You can share these from your order page after checkout. The timeline starts once they are received.

FAQ

Questions about this service

Usually three to seven days when documents are in order. We prepare the submission to avoid the common rejection reasons.

Meta charges per conversation and rates change. We model your volume during setup so there are no surprises.

Sometimes, through voice verification. We check feasibility before starting.

Have a question before you order?

Tell us about your project and we will confirm whether this service fits, or suggest a better option.

Ask about this service

This is a professional service delivered remotely; nothing is physically shipped. See the Delivery Policy and Refunds & Cancellation for how delivery, delays and refunds are handled.

Related services

You may also need

More in APIs & Integrations

Incl. GST

₹22,999

Next step

Have something to build, fix or modernise? Start with a conversation.

Pick a service with a published scope and price, start small with a plan from ₹100, or tell our team what you need.